A customer about to browse, order or pay on this site is agreeing to a set of terms, and it is fairer to spell them out than to bury them. These Terms & Conditions govern access to and use of the website and services of RUVENPET RETAIL SDN BHD 202601027915 (1690011-W), and using the site means accepting them.
1. How the site may be used
Lawful purposes only, and never in a way that infringes the rights of others or restricts their use of the site. The customer may not:
Fraud — use the website to commit fraud or to submit false information.
Unauthorized access — attempt to gain unauthorized access to our systems.
Reproduction — copy or reproduce product images, descriptions or content without permission.
2. Why product details can change
Stock and pricing move faster than any page can. We work at accurate product descriptions, pricing and availability, but there is no guarantee that every line of content is free of error, complete, or current as of today. Which is why we keep these rights:
Range — we may modify or discontinue any product at any time.
Price — we may adjust prices without prior notice.
Quantity — we may limit quantities purchased per customer or per order.
3. What placing an order confirms
Checkout is a commitment on both sides. On the customer’s side it confirms four things:
Accuracy — all information provided is accurate and complete.
Authorization — the customer is authorized to use the payment method submitted.
Payment — full payment must be received before we ship the order.
Right to refuse — we reserve the right to reject or cancel an order at our discretion.
4. What we are and are not liable for
Products are supplied “as-is”, with no express or implied warranty except where the law requires one. We are not liable for:
Installation and misuse — errors in installation, or misuse of our products.
Indirect loss — indirect, incidental or consequential damages resulting from the use of our website or products.
5. Who owns what is on the site
The material published here is not free to reuse:
Ownership — all content on this website, text, images, logos and product descriptions included, is the property of RUVENPET RETAIL SDN BHD 202601027915 (1690011-W) or its licensors.
Restriction — it is protected by law and may not be copied or reproduced without explicit written consent.
6. How these terms change
They will change, and this is how the customer finds out:
Updates — we may update these Terms & Conditions at any time without prior notice.
Notice — any change is posted on this page with a revised effective date.
Acceptance — continued use of the site signifies acceptance of the updated terms.
For anything in these terms that needs clarifying, reach us through the channels listed on our contact page.